{"id":127,"date":"2025-09-26T06:24:58","date_gmt":"2025-09-26T06:24:58","guid":{"rendered":"https:\/\/josip.aplikacije.hr\/?page_id=127"},"modified":"2025-09-26T13:31:29","modified_gmt":"2025-09-26T13:31:29","slug":"uvjeti-i-odredbe","status":"publish","type":"page","link":"https:\/\/josip.aplikacije.hr\/en\/uvjeti-i-odredbe\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"127\" class=\"elementor elementor-127\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71521f6 e-flex e-con-boxed e-con e-parent\" data-id=\"71521f6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b790918 e-con-full e-flex e-con e-child\" data-id=\"b790918\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a4c83b elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1a4c83b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/josip.aplikacije.hr\/en\/pocetna\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/whatthelogo.com\/storage\/logos\/logocomhr-214739.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4546c1d e-con-full e-flex e-con e-child\" data-id=\"4546c1d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bf7f21c e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"bf7f21c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b060f89 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"b060f89\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-b060f89\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-149\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Pag 12b, 23250, Island of Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-150\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">+385 92 44 981<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-151\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">info@pag.com<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-fas-plus-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-b060f89\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-149\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Pag 12b, 23250, Island of Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-150\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">+385 92 44 981<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-151\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">info@pag.com<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd0d958 e-con-full e-flex e-con e-child\" data-id=\"cd0d958\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f4eab elementor-nav-menu__align-end elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"22f4eab\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-22f4eab\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-39\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/villa-pag\/\" class=\"elementor-item\">Villa Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-38\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/o-pagu\/\" class=\"elementor-item\">About Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/kontakt\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-250\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\" class=\"elementor-item elementor-item-anchor\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"English\"><img loading=\"lazy\" src=\"https:\/\/josip.aplikacije.hr\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"English\" decoding=\"async\" width=\"18\" height=\"14\" \/> <span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-22f4eab\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-39\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/villa-pag\/\" class=\"elementor-item\" tabindex=\"-1\">Villa Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-38\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/o-pagu\/\" class=\"elementor-item\" tabindex=\"-1\">About Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/kontakt\/\" class=\"elementor-item\" tabindex=\"-1\">Contact<\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-250\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"English\"><img loading=\"lazy\" src=\"https:\/\/josip.aplikacije.hr\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"English\" decoding=\"async\" width=\"18\" height=\"14\" \/> <span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eaa8540 e-flex e-con-boxed e-con e-parent\" data-id=\"eaa8540\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98108ae elementor-widget elementor-widget-heading\" data-id=\"98108ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47169cc e-flex e-con-boxed e-con e-parent\" data-id=\"47169cc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49d6b36 elementor-widget elementor-widget-text-editor\" data-id=\"49d6b36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"349\" data-end=\"389\">GENERAL TERMS AND CONDITIONS FOR PROVIDING ACCOMMODATION SERVICES<\/h3><h4 data-start=\"391\" data-end=\"412\">1. CONTENT OF THE OFFER<\/h4><p data-start=\"414\" data-end=\"1005\"><strong data-start=\"414\" data-end=\"434\">Villa Pag d.o.o.<\/strong>, a travel agency, <strong data-start=\"457\" data-end=\"464\">Pag<\/strong>, Pag 12b, 123 Pag (hereinafter referred to as the agency), provides the guest with accommodation services based on the information published on these websites, and according to the description and dates in the confirmed reservation (offer), except in cases of illness or death of the service provider or their immediate family; as well as extraordinary circumstances that cannot be foreseen or averted (natural events: earthquakes, floods, fires, droughts, wars, strikes, terrorist actions, and restrictions issued by the state: mobilization, travel bans).<\/p><h4 data-start=\"1007\" data-end=\"1045\">2. INQUIRIES AND RESERVATIONS AND PAYMENT<\/h4><p data-start=\"1047\" data-end=\"1108\">Inquiries and accommodation reservations are accepted electronically.<\/p><p data-start=\"1110\" data-end=\"1511\">Upon confirming the reservation, the guest fully accepts these General Terms and Conditions for accommodation services. In other words, everything stated in these General Terms becomes a legal obligation for both the guest and the agency. When making a reservation, the guest is required to provide the information requested by the reservation process. A deposit payment is required to confirm the reservation. The remaining amount is paid before arrival.<\/p><h4 data-start=\"1513\" data-end=\"1533\">3. PRICE OF SERVICES<\/h4><p data-start=\"1535\" data-end=\"1691\">The accommodation price includes the basic lodging service and utilities in the usual consumption ratio (electricity, water, gas), as well as weekly changing of bed linens and towels.<\/p><p data-start=\"1693\" data-end=\"1930\">Special services are not included in the accommodation price and must be paid for separately by the guest. These services should be requested by the guest at the time of booking. Therefore, any services not indicated on the offer or voucher will be paid for separately by the guest if used.<\/p><p data-start=\"1932\" data-end=\"2149\">Accommodation prices are stated in EUR. The agency commits to clearly specify and summarize the price for the private accommodation in the offer, and by accepting the offer, i.e., confirming the reservation, the guest agrees to the stated price.<\/p><p data-start=\"2151\" data-end=\"2269\">By paying the deposit, the agency guarantees the accommodation price stated in the calculation based on which the deposit amount was paid.<\/p><p data-start=\"2271\" data-end=\"2579\">If more guests arrive at the reserved accommodation unit than stated in the offer or on the voucher, the service provider may refuse accommodation to unannounced guests or has the right to request additional payment for unannounced guests. By accepting the offer, the guest confirms that they are aware of the description and capacity of the accommodation unit.<\/p><h4 data-start=\"2581\" data-end=\"2616\">4. CATEGORY AND DESCRIPTION OF SERVICES<\/h4><p data-start=\"2618\" data-end=\"2871\">Accommodation units are described according to the official categorization by the competent authority and based on an inspection of the actual accommodation conditions at the time of publication. Accommodation standards and other services may vary between locations and countries and are not directly comparable.<\/p><p data-start=\"2873\" data-end=\"3023\">By accepting the offer, the guest confirms that they are familiar with the relevant information, descriptions, and photos of each accommodation unit provided by the agency with each offer.<\/p><p data-start=\"3025\" data-end=\"3156\">On the day of arrival, guests may check into the accommodation unit after 4:00 PM, and on the day of departure, they must vacate the accommodation unit by 10:00 AM.<\/p><p data-start=\"3158\" data-end=\"3258\">The handover of keys for the rented accommodation units is carried out on-site by the service provider.<\/p><h4 data-start=\"3260\" data-end=\"3301\">5. AGENCY'S RIGHT TO CHANGES AND CANCELLATION<\/h4><p data-start=\"3303\" data-end=\"4074\">The agency may change or cancel the reserved accommodation if extraordinary circumstances occur before or during the stay that cannot be avoided or resolved (see point 1). The reserved accommodation can be replaced only with the guest\u2019s consent and only with accommodation of the same or higher category at the price the guest confirmed when booking.\n\nIf the replacement accommodation is available only in a higher-category property and at a price more than 15% higher than the originally reserved accommodation, the agency has the right to charge the price difference with the guest\u2019s prior approval.\n\nIf the agency cannot offer a replacement, it reserves the right to cancel the reservation with prior notice to the guest at least 7 days before the service begins, and guarantees a full refund of all amounts paid.<\/p><p data-start=\"4076\" data-end=\"4285\">If the agency is unable to offer a replacement on the day the service begins, it will make efforts to provide the guest with information about accommodation not offered by the agency and guarantees a full refund of the amount paid.<\/p><h4 data-start=\"4287\" data-end=\"4325\">6. GUEST\u2019S RIGHT TO CHANGES AND CANCELLATION<\/h4><p data-start=\"4327\" data-end=\"4732\">If the guest wishes to change or cancel an existing reservation, they must do so in writing (via email or postal mail). Changes include modifying the number of guests, the start and\/or end dates of the stay, or changing the accommodation unit. Any change made before the reservation start date or during the stay is considered a cancellation unless the agency and service provider agree to the changes.<\/p><p data-start=\"4734\" data-end=\"4789\">In case of reservation cancellation, the following rules apply:<\/p><ul data-start=\"4791\" data-end=\"5006\"><li data-start=\"4791\" data-end=\"4859\"><p data-start=\"4793\" data-end=\"4859\">deposit paid, regardless of the cancellation date, <strong data-start=\"4845\" data-end=\"4857\">is non-refundable<\/strong><\/p><\/li><li data-start=\"4860\" data-end=\"5006\"><p data-start=\"4862\" data-end=\"5006\">if a cancellation occurs <strong data-start=\"4882\" data-end=\"4914\">within 14 days before arrival<\/strong> or <strong data-start=\"4919\" data-end=\"4941\">during the use<\/strong>, the guest is obliged to pay <strong data-start=\"4965\" data-end=\"4985\">the full amount<\/strong> specified in the voucher<\/p><\/li><\/ul><p data-start=\"5008\" data-end=\"5135\">The agency offers the possibility for the guest to arrange a replacement \u2013 another user for the same reservation, with the approval of the agency and the service provider.<\/p><p data-start=\"5137\" data-end=\"5242\">If the guest wants <strong data-start=\"5151\" data-end=\"5198\">If the guest wants to reactivate a previously canceled reservation<\/strong>if the guest wants to reactivate a previously canceled reservation and the date is still available, it is necessary to:<\/p><ul data-start=\"5244\" data-end=\"5386\"><li data-start=\"5244\" data-end=\"5279\"><p data-start=\"5246\" data-end=\"5279\">pay the full amount of the reservation<\/p><\/li><li data-start=\"5280\" data-end=\"5386\"><p data-start=\"5282\" data-end=\"5386\">in some cases, also an additional fee <strong data-start=\"5312\" data-end=\"5341\">a security deposit of up to 30%<\/strong>with a minimum of \u20ac100 (refundable upon arrival)<\/p><\/li><\/ul><h4 data-start=\"5388\" data-end=\"5410\">7. OBLIGATIONS OF THE AGENCY<\/h4><p data-start=\"5412\" data-end=\"5430\">The agency is obliged to:<\/p><ul data-start=\"5432\" data-end=\"5569\"><li data-start=\"5432\" data-end=\"5459\"><p data-start=\"5434\" data-end=\"5459\">ensure the provision of services<\/p><\/li><li data-start=\"5460\" data-end=\"5497\"><p data-start=\"5462\" data-end=\"5497\">choose quality service providers<\/p><\/li><li data-start=\"5498\" data-end=\"5569\"><p data-start=\"5500\" data-end=\"5569\">protect the rights and interests of the guest according to the rules of the tourism industry<\/p><\/li><\/ul><p data-start=\"5571\" data-end=\"5653\">In extraordinary circumstances (point 1), the agency acts according to the rules from point 6.<\/p><h4 data-start=\"5655\" data-end=\"5674\">8. GUEST OBLIGATIONS<\/h4><p data-start=\"5676\" data-end=\"5693\">The guest agrees to:<\/p><ul data-start=\"5695\" data-end=\"5992\"><li data-start=\"5695\" data-end=\"5730\"><p data-start=\"5697\" data-end=\"5730\">to possess valid travel documents<\/p><\/li><li data-start=\"5731\" data-end=\"5780\"><p data-start=\"5733\" data-end=\"5780\">Upon arrival, present personal identification and the voucher.<\/p><\/li><li data-start=\"5781\" data-end=\"5813\"><p data-start=\"5783\" data-end=\"5813\">to pay the remaining balance of the service<\/p><\/li><li data-start=\"5814\" data-end=\"5856\"><p data-start=\"5816\" data-end=\"5856\">to compensate for any potential damage to the accommodation.<\/p><\/li><li data-start=\"5857\" data-end=\"5878\"><p data-start=\"5859\" data-end=\"5878\">to respect the house rules<\/p><\/li><li data-start=\"5879\" data-end=\"5992\"><p data-start=\"5881\" data-end=\"5992\">to pay the full amount of the reservation, even in case of early departure, unless otherwise approved by the service provider<\/p><\/li><\/ul><p data-start=\"5994\" data-end=\"6061\">The guest is responsible for any damage and costs arising from failure to fulfil their obligations.<\/p><h4 data-start=\"6063\" data-end=\"6078\">9. LUGGAGE<\/h4><p data-start=\"6080\" data-end=\"6217\">The agency is not responsible for lost, damaged, or stolen luggage. Any loss or theft must be reported to the local police.<\/p><h4 data-start=\"6219\" data-end=\"6247\">10. COMPLAINT RESOLUTION<\/h4><p data-start=\"6249\" data-end=\"6501\">The guest has the right to file a complaint regarding non-performance or poor performance of the service. They are obliged to notify the agency immediately upon arrival via email at <strong data-start=\"6393\" data-end=\"6414\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6395\" data-end=\"6412\">info@pag.com<\/a><\/strong> or by phone at <strong data-start=\"6432\" data-end=\"6450\">+385 92 44 981<\/strong> (customer service working hours: 08:00 \u2013 20:00).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcd10bd e-con-full e-flex e-con e-parent\" data-id=\"dcd10bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd85ac3 elementor-widget elementor-widget-google_maps\" data-id=\"fd85ac3\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Pag&#038;t=m&#038;z=12&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Pag\"\n\t\t\t\t\taria-label=\"Pag\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4e39f9 e-flex e-con-boxed e-con e-parent\" data-id=\"a4e39f9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d471963 e-con-full e-flex e-con e-child\" data-id=\"d471963\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-486d207 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"486d207\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/josip.aplikacije.hr\/en\/pocetna\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/whatthelogo.com\/storage\/logos\/logocomhr-214739.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b494f05 e-con-full e-flex e-con e-child\" data-id=\"b494f05\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-359e359 elementor-widget elementor-widget-heading\" data-id=\"359e359\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">In general<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f419c2e elementor-nav-menu__align-start elementor-widget__width-initial elementor-nav-menu--dropdown-none elementor-widget-mobile__width-initial elementor-widget elementor-widget-nav-menu\" data-id=\"f419c2e\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-f419c2e\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-39\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/villa-pag\/\" class=\"elementor-item\">Villa Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-38\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/o-pagu\/\" class=\"elementor-item\">About Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/kontakt\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-250\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\" class=\"elementor-item elementor-item-anchor\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"English\"><img loading=\"lazy\" src=\"https:\/\/josip.aplikacije.hr\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"English\" decoding=\"async\" width=\"18\" height=\"14\" \/> <span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-f419c2e\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-39\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/villa-pag\/\" class=\"elementor-item\" tabindex=\"-1\">Villa Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-38\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/o-pagu\/\" class=\"elementor-item\" tabindex=\"-1\">About Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/kontakt\/\" class=\"elementor-item\" tabindex=\"-1\">Contact<\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-250\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"English\"><img loading=\"lazy\" src=\"https:\/\/josip.aplikacije.hr\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"English\" decoding=\"async\" width=\"18\" height=\"14\" \/> <span class=\"trp-ls-language-name\">English<\/span><\/span><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9b1521 e-con-full e-flex e-con e-child\" data-id=\"c9b1521\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-855f217 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"855f217\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Terms of use<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421cd61 elementor-nav-menu--dropdown-none elementor-widget-mobile__width-initial elementor-widget elementor-widget-nav-menu\" data-id=\"421cd61\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-421cd61\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-153\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/pravilnik-privatnosti\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-154\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/uvjeti-i-odredbe\/\" class=\"elementor-item\">Terms and conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-155\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/sigurnost\/\" class=\"elementor-item\">Security<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-156\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/rezervacija-smjestaja\/\" class=\"elementor-item\">Accommodation reservation<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-421cd61\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-153\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/pravilnik-privatnosti\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-154\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/uvjeti-i-odredbe\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-155\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/sigurnost\/\" class=\"elementor-item\" tabindex=\"-1\">Security<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-156\"><a href=\"https:\/\/josip.aplikacije.hr\/en\/rezervacija-smjestaja\/\" class=\"elementor-item\" tabindex=\"-1\">Accommodation reservation<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4314d50 e-con-full e-flex e-con e-child\" data-id=\"4314d50\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df52fbb elementor-widget elementor-widget-heading\" data-id=\"df52fbb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c68ee0 elementor-nav-menu--dropdown-none elementor-widget-mobile__width-initial elementor-widget elementor-widget-nav-menu\" data-id=\"9c68ee0\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-9c68ee0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-149\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Pag 12b, 23250, Island of Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-150\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">+385 92 44 981<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-151\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">info@pag.com<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-9c68ee0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-149\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Pag 12b, 23250, Island of Pag<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-150\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">+385 92 44 981<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-151\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">info@pag.com<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uvjeti i odredbe OP\u0106I UVJETI PRU\u017dANJA USLUGA SMJE\u0160TAJA 1. SADR\u017dAJ PONUDE Villa Pag d.o.o., turisti\u010dka agencija, Pag, Pag 12b, 123 Pag (u daljnjem tekstu: agencija), osigurava gostu uslugu smje\u0161taja prema objavljenim informacijama dostupnim na ovim web stranicama, te prema opisu i terminu sukladno potvr\u0111enoj rezervaciji (ponudi), osim u slu\u010daju bolesti ili smrti pru\u017eatelja usluge ili [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":13,"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":274,"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/pages\/127\/revisions\/274"}],"wp:attachment":[{"href":"https:\/\/josip.aplikacije.hr\/en\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}